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CLIENT FEEDBACK

Welcome to the Merchant Treasury Services (MTS) Client Feedback Form! Your feedback is invaluable in enhancing your experience with us. Please take a moment to complete this short 10-question survey to help us better serve you and our future clients. Thank you for your participation!

1) How did you first learn about and get in touch with MTS? Was it through:
3) Did MTS effectively resolve your issue?
4) On a scale of 1 (worst) to 10 (best) , how effectively did our team resolve any issues encountered?
5) On a scale of 1 (worst) to 10 (best), how effectively did our team resolve any issues encountered?
6) Are you aware about MTS's accounts receivable hybrid debt recovery service, which involves both our software & team proactively reaching out to your customers with the aim of helping retain customers and ensure timely payment for any outstanding bills?
7) On a scale of 1 (not confident) to 10 (very confident), how confident are you in the safety and security of our services?
8) On a scale of 1 (very unlikely) to 10 (very likely), how likely are you to recommend our service to another business or industry colleague?
9) On a scale from 1 (not satisfied) to 10 (very satisfied) how satisfied are you with your experience with MTS?

CLIENT PROFILE

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