Administrators Toolkit
Payment Recovery Centre
Our recovery process is a well-defined, multi-step process that systematically recovers missed payments. Because its response rate is so rapid, you can collect money quicker and send fewer members to the collections agency – saving you reputation, and your return on investment.
The member-focused MTS recovery system helps you retain members through a proactive approach. Your clients can receive reminder calls, SMS messages and emails alerting them of upcoming expiries or payments. And if they do miss a payment, we’ll instantly send a customized letter and phone call.
The MTS Advantage:
- Increased payment fulfillment and renewal rates
- Reduced bad debt
- Improved reporting capabilities
- Enhanced customer relations
- Consistent, predictable cash flow
“By using the MTS Recovery Toolkit we have been able to focus on growing our membership base and not create a whole department focused on missed payments.”
